Department of Human Services (DHS)
District of Columbia GovernmentCarter has spent his career helping state, local and federal governments use data to solve problems big and small. Before becoming the Senior Advisor for homeless and family services at DHS, Carter was a Director and Professor at the Center for Government Excellence at Johns Hopkins University, where he advised mid-sized cities around the country on how to solve problems through better management and stronger analysis of evidence. Prior to Johns Hopkins, Carter spent almost five years leading the Enterprise Analytics Division at FEMA, where his team focused on improving services for those displaced by floods, hurricanes, tornadoes, and other natural disasters. Together they automated the “Common Operating Picture” for the nation, turning 25 years of disaster data into actionable intelligence for survivors and FEMA employees. He has returned to District of Columbia service after previously serving as the Associate Director of Strategy & Performance at DC Public Schools, Office of Special Education and as an advisor to the DC City Administrator on health and human services. He holds a Master’s in Public Administration from the Maxwell School at Syracuse University and resides in Washington, D.C.